We offer worldwide shipping and free shipping for all our products, no matter how much you spend on your purchase. We do not charge any fee for shipping, any additional fee you may pay are import duties, taxes, any customs, or other charges, that are not our responsibility, and may vary between countries.
Europe (est. delivery time 10-20 days): United Kingdom*, Germany, France**, Russia, Italy, Spain, Portugal, Netherlands, Sweden, Norway, Switzerland, Ireland, Poland, Croatia, Iceland.
*Packages can be shipped to mainland UK as well as the Channel Islands and the Isle of Man.
**Packages can be shipped to mainland France with zip codes that start with 01 to 95. However, packages cannot currently be shipped to overseas territories, including Corsica, Guadeloupe, Martinique, French Guiana, Reunion, St. Pierre and Miquelon and Mayotte.
United States & Malaysia (est. delivery time 7-15 days)
Packages can be shipped to all states, territories and military addresses within the United States.
Other Countries (est. delivery time 10-20 days): Australia, Canada, United Arab Emirates.
Notice that we will cancel any order from the countries not included in the shipping countries.
If you did not pick up your package within 14 days and the package got returned, we will not refund your order.
Please note that we are not responsible for delivery schedule and cannot guarantee your item will be received within the estimated delivery timeframe. Sometimes delays occur due to mailing volume of shipping carriers, public holidays, peak periods, customs processing delays, etc.
Please take great care to enter the correct shipping details and correct product details. We are not responsible if a package is not deliverable due to incomplete destination information or wrong products details, filled by you at the checkout page.
In the rare event that your package never reach you after 60 business days, we will ship another package again as soon as possible, but after you send us a proof from your local post office stating that you haven't received any packages from our sending address within this time period.
After you complete and send your order, a shipping confirmation email will be sent to you, with a tracking link to track your order. The tracking information will be available 3-6 days after dispatch. Orders cannot be canceled after they have been placed.
Order processing time is about 3-6 business days, but in some cases may take longer due to various factors, such as times of the year that occurred a major holiday.